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What's the difference between domain registration and nameserver function?
Do I have to use your nameservers to use the free email forwarding and web
site pointing features?
How reliable are your
nameservers?
What are the names of
your nameservers?
How can I
update or change to outside nameservers?
How can I "transfer" or configure my domain for a hosting company?
How can I register
my domain as a nameserver?
When
I transfer a domain do the nameservers stay the same?
TroubleShooting - Nameservers
I tried to change or update my nameservers but I got an error message?
I changed my nameservers but my domain still isn't live across the
Internet.
What's the difference between domain registration and nameserver function?
Top
Domain registration is
separate from nameserver function. Your domain always remains
registered with a domain registrar. What is done with that domain once it
is registered revolves around the nameservers that are assigned to it.
Once your domain is
registered, you will need to decide what you want your domain to do.
The function of both web browser resolution and email features of your
domain are controlled by the nameservers.
Do I have to use your nameservers to use the free email forwarding and web
site pointing features?
Top
When you first register a
new domain your domain defaults to our
nameservers. If you choose to use our nameservers, you can take
advantage of the many free features we
offer as added value beyond your domain registration. These include
free email forwarding, web site pointing and
IP address pointing.
Please note: once you
update your domain control panel to use outside nameservers other than our
nameservers, we totally lose the control and function of that domain
including email forwarding and web site pointing. (the
registration of course still remains with us).
In other words, we cannot troubleshoot email problems and/or web browser
resolution problems.
How reliable are your
nameservers? Top
Multiple domain nameservers
are located at different locations throughout the United States. Each of
these locations has multiple high-bandwidth Internet connections, battery
or diesel generator back-up power, security, and access to three different
major Internet backbones. These dispersed, redundant name servers give the
ability to always delegate your names, with no interruptions in service.
Great lengths have been taken to make sure at least one of our name
servers is up at all times.
What are the names of
your nameservers? Top
The names of our nameservers
are as follows:
|
Server |
Name |
|
Primary |
DNS1.NAME-SERVICES.COM |
|
Secondary |
DNS2.NAME-SERVICES.COM |
|
Secondary |
DNS3.NAME-SERVICES.COM |
|
Secondary |
DNS4.NAME-SERVICES.COM |
|
Secondary |
DNS5.NAME-SERVICES.COM |
How can I
update or change to outside nameservers?
Top
You can easily update or
change nameserver information for free through the domain control panel
for each domain you have registered.
Login to your domain control panel and
under the "View/Modify" section click on "Nameservers". You will see the
following screen.
Any new domain defaults to
our nameserver. To change pull down the "Use" textbox triangle and
select "Your Own Nameservers". Next type in the nameserver
names such as "ns1.yourdomainname.com". Click on "Modify" to save
the changes.
Do not type in any IP
addresses such as "213.34.234.33" - this will cause an error and the
changes will not take place.
Insuring Proper Nameserver
Updates & Changes
1 ) When you type in your
new outside nameservers in the control panel, only type in the nameserver
names such as "ns1.yourdomain.com" - Do not include the IP addresses.
If you do type in the IP addresses, it will cause an error and your
changes will not take place. (if your nameserver is registered
properly - see #3 - the Internet registry knows the IP address associated
with your nameserver name.)
2 )
Please note that once
your changes are saved, it may take 24- 48 hours for your nameserver
changes to be updated across the Internet.
Keep checking on web browser resolution and email function to test when
your nameservers have been fully updated in the Internet registry made
available to all Internet service providers.
3 ) Make sure your
nameservers are valid. You can check this by going to
http://nsiregistry.com . In the upper
right hand column, type in the nameserver name such as
"ns1.yourdomain.com" - click on "Nameservers. This will verify the
registration of the specific nameserver. If the nameserver has not
been registered and you try and enter it in your domain control panel, you
may receive an error message.
How can I "transfer" or configure my domain for a hosting company?
Top
A web hosting company may say
to you that you need to "transfer" you domain to them. This is often
confusing. What they mean to say is that you need to change or update to their nameservers. This is not a domain
registration transfer, just a selection to use their nameservers.
Click to
see how you can
update to
outside nameservers.
How can I register
my domain as a nameserver?
Top
If you want to register your
own domain as a nameservers please send an email to make that request.
Registering your domain as a nameserver will need to be done manually by
technical support staff.
When I
transfer a domain do the nameservers stay the same?
Top
When a domain name
registration is transferred the current nameservers are not changed or
updated. In this way if you use a web hosting company, there will be
no downtime in the registration transfer. Once the domain is
transferred, you can of course update the nameservers 24/7 from your
domain control panel.
After a domain transfer is
complete and successful you can update or change the nameservers to use
our nameservers.
TroubleShooting - Nameservers
I tried to change or update my nameservers but I got an error message?
Top
Please read below to help
insure proper nameserver updates and changes.
1 ) When you type in your
new outside nameservers in the control panel, only type in the nameserver
names such as "ns1.yourdomain.com" - Do not include the IP addresses.
If you do type in the IP addresses, it will cause an error and your
changes will not take place. (if your nameserver is registered
properly - see #3 - the Internet registry knows the IP address associated
with your nameserver name.)
2 ) Make sure your
nameservers are valid. You can check this by going to
http://nsiregistry.com . In the upper
right hand column, type in the nameserver name such as
"ns1.yourdomain.com" - click on "Nameservers". This will verify the
registration of the specific nameserver. If the nameserver has not
been registered and you try and enter it in your domain control panel, you
may receive an error message.
I changed my nameservers but my domain still isn't live across the
Internet. Top
Please note that once your
changes are saved, it may take 24- 48 hours for your nameserver changes to
be updated across the Internet.
Keep checking on web browser resolution and email function to test when
your nameservers have been fully updated in the Internet registry made
available to all Internet service providers.
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