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How do I login to manage my
domain?
Do I need a
separate password for each domain?
How can I change my password?
TroubleShooting - Account Login
I tried to login to manage my domain but I got an error message.
I can't
remember my password?
How
do I login to manage my domain?
Top
Go to the home page where you first registered your domain. You may
need to click on "Manage Domain" or "Domain Login". On the next
screen scroll down to the bottom to the User Login area:
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User Log-in |
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Type in your domain name in
the text box to the right of "Domain". Type your domain name without
the "www" such as:
mydomainname.com Type
in your domain password that you assigned to this domain when you first
registered the name. Please note that passwords are case sensitive.
Click the "Login" button and
you will enter your domain control panel.
Do I need a
separate password for each domain?
Top
With each domain you register you assign a separate password for future
login and domain management. You can choose to make the password the
same as other domains you have registered or different.
How can I change my password?
Top
After you login and are in your domain control panel, scroll down the
bottom of the page to the section entitled "Change Password"
Type in your new password
and then retype your password in the second text box. Click on
"Modify" to save your changes.
Make a note of
your new password for future login. Remember that your password is
case sensitive.
TroubleShooting - Account Login
I tried to login to manage my domain but I got an error message.
Top
If you are having
problems logging in to manage your account, please check the follow items
below.
1) Make sure when you type in your domain ID that it is the domain name
without the "www" - example:
Domain: yourdomainname.com
2) Your password is case sensitive. Try and reenter your password with
this in mind.
3) If the browser you are using is Internet Explorer 6.0 or AOL 6.0, there
may be a temporary interface conflict with high security settings. Click
on "Tools" at the top of the Browser, then click on "Internet Options".
Next click on the Privacy or Security Tab. Slide the bar for the security
settings to medium or medium low. Save changes and then exit. Then, retry
logging in to your domain.
4) Please make sure that you have cookies turned on.
How do I turn on Cookies in Internet Explorer v5.5 and earlier versions?
PC
From your browser, go to:
Tools --> Internet Options.
Click on the Security settings Tab.
Make sure that the slider is set for medium.
If it is set on custom you can click the "Default Settings" button to
reset these to the "medium" setting.
Click OK.
MAC
From your browser, go to:
Edit --> Preferences.
Double click on the "receiving files" item in the left window..
Single click on the sub-item named cookies.
In the right window, selct the drop down menu item named "never ask" or
"ask for each site" (in which case you will have to accept the enom cookie
when prompted).
Clik OK.
How do I turn on Cookies in Netscape?
PC and MAC
From your browser, go to:
Edit --> Preferences.
Click on "advanced" in the left window (Netscape6: double-click) (Netscape
6.1: double click "Privacy and Security" option).
Netscape6: click on the sub-menu item named "cookies".
Select the "accept all cookies option" in the right window.
Clik OK.
I can't remember my password?
Top
Go to the home page
where you first registered your domain. You may need to click on
"Manage Domain" or "Domain Login". On the next screen scroll down to
the bottom to the User Login area:
Type in your domain name in
the text box to the right of "Domain". Type your domain name without
the "www" such as:
mydomainname.com Type
in any wrong or incorrect domain password.
Click the "Login" button.
At the next screen you will see the following:
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User Log-in |
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Click on the "click here"
text and your password will automatically be emailed to the administrative
contact listed on your contact whois information.
If you aren't sure what
email you listed as your contact email, go to
http://checkdomain.com and do a whois
search for your domain name. Your contact whois information will be
listed with your email address. Make sure to check the email address
listed for
the administrative contact to retrieve your password.
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